Quality Check and Warranty:
We have a strict QC department in the factory, all raw material must be inspected before mass production. semi-product and final product must be checked very carefully on production line. pick up defective ones and pack the good ones.
And we check our products one by one before we pack and ship to make sure they are all what you ordered, to make sure the quantity be in good condition.
We provide 6 months to 12 months international warranty depending on the product. We accept free replacement for unqualified products. Buy with confidence!
All returns, whether for defective products or otherwise, must be pre-authorized by us. Please contact us to get approval before shipping the returned products. The products must be in original condition.
In all cases, shipping fees for the return of an item (whether for refund or exchange) are the responsibility of the buyer. Replacement merchandise will be shipped free of charge.
Replacements will be shipped upon receipt of the returned products.
How to order?
If you are interested in our products and want to place an order, firstly contact us by: email sales at insurecase.com, or contact with us online by Trademanager and we will send you our price list.
After that you can make a list of the products or just show the pictures that you are interested in and send it to us so that we can prepare the Proforma Invoice with freight cost and bank account for your checking.
After you receive the Proforma Invoice you can send us the 30% depositor full payment (for small order)using Western Union or Bank Transfer or Paypal.
Once we received your full payment we will prepare your goods and ship them out within 1-2 working days. And you need provide the following information for us.
a) Shipping information – Contact Name, Company name, Detail address, Phone number, Fax number.
b) Product information – model numbers, quantity, pictures
c) Delivery time required
d) Freight payment (by collect or prepare)
e) Or if you have own forwarder, tell me their contact details